Fenny Appliances are brilliant! I did something very foolish with my Magimix involving a very old hard Christmas pudding and it didn’t go well. I called Debbie on Tuesday afternoon and explained my predicament and she was very kind and helpful, I took it in on Wednesday morning and was reunited with my Magimix on Thursday afternoon. I know I was lucky as they had the parts but what service! Thank you so much Paul for your speed and Debbie for your humour and kindness. I also realise I use it most days so I badly needed it back especially with Christmas on the horizon. I have used Fenny Appliances before and remembered they were good and they really are. I`ll try not to break anything else but if the worst happens I`ll definitely be back.