I phoned fenny appliances and left a message, as it was new years eve, expecting him to get back to me on Thursday, but low and behold he phoned me a couple of hours later while on another job and said he would be around in 20mins, he was, fixed my 20yr old second hand Bosh that I originally bought from this company and Paul said you will probably get another 20yrs. Can’t fault this guy goes beyond what you expect these days 😺