Testimonials

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First class customer service and support. As an enthusiastic amateur I thought I’d have a go at fixing the oven myself. With exceptional parts support from Debbie and sound advice from Steve I was able to identify the faulty part, replaced it and restore our oven to working order, just in time to cook the father’s day meal. You don’t get this level of support from any online store, local is best and these guys prove it. All of that on a Saturday.
 
Date of Posting: 20 June 2015
Posted By: richard clark
Bletchley
My Miele washing machine had decided to pack up, phoned Fenny Appliances on a Monday, they were helpful and polite and could offer me an appointment on the Wednesday. On Wednesday I had a call from them saying when they would arrive, what they believed the problem was and a Quote if the diagnosis was correct. The engineer arrived who was friendly and courteous, he had the correct part, fixed it and charged me the amount I was quoted. This type of service is rare, they are absolutely brilliant and I have already recommended them to friends. Many thanks Fenny Appliances
 
Date of Posting: 28 May 2015
Posted By: TINA GALE
STEPPINGLEY
Fast response at a very reasonable price. Paul provided a professional service and our oven was fixed within 24 hours, thank you so much.
 
Date of Posting: 20 May 2015
Posted By: Alison George
Milton keynes
After being let down by another company I contacted Fenny Appliances about my broken down washing machine. I left a message late on Friday evening, they called me back on the Saturday morning and by early Monday afternoon I was doing my second load of washing after they had fixed the machine.
The was carried out quickly and cleanly at a very reasonable cost. The engineer was clearly very knowledgeable and had an obvious pride in his abilities and work.
I think what I got is usually called good old fashioned service; in my experience it was better service than much of what you could get in the past.
Brilliant local company. I will certainly use them again for any repairs and for any spares.
Rai Darke
 
Date of Posting: 15 April 2015
Posted By: Rai Darke
United Kingdom
Many thanks to Scott who saved us a couple of new circuit boards on our Bosch Dishwasher by his painstaking checking and reestablishing power to water damaged parts. Turned up when expected and did an excellent job even though it was Friday 13th! Many thanks again.
 
Date of Posting: 13 March 2015
Posted By: John Hunt
Milton Keynes, TMA
Have called in a few times for spares or repairs and have not been disappointed.
They want to help, price are releasable and you don`t in anyway feel `ripped off` which sadly in today`s world is often the case.

Thank you Fenney Appliances
 
Date of Posting: 16 February 2015
Posted By: Mal
Winslow
hurrah - we had a hot dinner tonight thanks to Paul from this company. Excellent job - almost a pleasure to part with my money. Use this firm you will not be disappointed.
 
Date of Posting: 20 October 2014
Posted By: Sheila Williams
wolverton Milton Keynes
I would highly recommend Fenny Appliances. Paul was very efficient, helpful and gave us very prompt attention.
 
Date of Posting: 29 September 2014
Posted By: Richard Mann
Milton Keynes
Proper old fashioned, professional domestic appliance supply, installation and servicing.
My 15 year old Zanussi washing machine died about 10 days ago. An engineer from this company came to my premises to diagnose the problem (I did not expect him to do much more than read the last rites, so to speak) and confirmed that it was terminal as I had expected. A couple of days later, I called in to their shop, discussed options for a replacement, purchased same and arranged for an installation visit. 3 days after `that`, installation completed on promised date and new machine in place and working, courtesy of friendly engineer who kept me informed on progress.
Double kudos here actually since removal of the dead machine and installation of the new one meant lugging very heavy objects up and down 11 (!) steps to my front door.
All work completed on schedule, no hassle, no unexpected glitches. What a contrast with my previous washer installation from one of the *big boys* (company whose name begins with `C`) whose allegedly expert technicians could not complete the installation because it was slightly non standard requiring the additional expense of a 3d party Plumber visit (this plumber didn't do a particularly good job, either, but that`s another story).
Also, I'd asked for a replacement element for my cooker, where the fan oven had stopped working. The engineer brought the part with him and knew the agreed price for this. However when he inspected the cooker, he quickly determined that it was not in fact the element which was at fault. Result: proper diagnosis of the cooker problem. I am now confidently expecting a call from this company to discuss repair details within the next few days.
Fenny Appliances are the real deal. If you live in MK I now can't think of a single reason for going anywhere else for washer and cooker installation and service (not gas appliances though; according to their website they don't fix fridges either, which is OK - you should stick with what you know).
Many thanks to Fenny Stratford Appliances.
 
Date of Posting: 28 September 2014
Posted By: Ros Calverley
Milton Keynes
We had a bit of a panic when our fan oven stopped heating up whilst preparing dinner. I contacted Fenny Appliances first thing the following morning using their online contact form. Within the hour Paul had responded to me with an idea of what the problem was and the cost to fix it. He then managed to fit me in that day and everything was up and working again by early afternoon. I was so impressed that our problem was fixed within 4 hours. We have used Fenny Appliances before for the repair/service of our Hoover and have always been pleased with the level of service we've received but this was exceptional. I wouldn't hesitate to recommend them.
 
Date of Posting: 09 September 2014
Posted By: Glyn Wood
Far Bletchley

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